다운로드 PMI : PMI-PMOCP 질문 & 답 PDF & Test Software

There have been numerous complaints about the performance of one of the project managers.
How should the PMO professional address this issue?

• A. Review the PMO maturity report and make an appropriate decision based on the findings.
• B. Reassign the project manager to another role and replace them with a more skilled project manager.
• C. Check the project manager ' s talent development plan and identify gaps for improvement.
• D. Conduct a competency gap analysis and provide respective trainings and coaching.

A PMO professional uses a project portfolio performance dashboard designed using PMO standard metrics.
The PMO professional discovers that the lab team is using its own metrics. The lab team ' s project manager explains that the PMO standard metrics are not meaningful to their team.
How should the PMO professional ensure that the PMO standard metrics are captured, while allowing flexibility for the lab team?

• A. Understand the gaps between the PMO standard metrics and the lab team ' s metrics and adapt the data collection to ensure that all valuable metrics are reported.
• B. Request the lab team ' s project manager to stop collecting any lab-team-specific metrics and only report the PMO standard metrics.
• C. Redesign the PMO project portfolio performance dashboard including a special section displaying the lab team ' s specific metrics.
• D. Allow the lab team ' s project manager to continue collecting metrics that are meaningful to their team, having them report " N/A " in place of the PMO standard metrics.

A PMO professional has been tasked with assessing and improving the competencies of the PMO team to better support the wide range of services the PMO provides. For example, the competencies required for a portfolio management service may differ significantly from those needed for training and mentoring services.
What steps should the PMO leader take to ensure the PMO team ' s competencies align with the diverse services provided?

• A. Conduct a general competency assessment for the entire PMO team and create a single training program covering basic project management skills for all team members.
• B. Meet with PMO customers to understand their expectations and develop a competency matrix that maps PMO team members ' current skills to the specific needs of each PMO service.
• C. Focus only on developing the competencies related to the PMO ' s most commonly used services, ensuring efficiency in training and the reduction of costs.
• D. Rotate PMO team members through various PMO services to gain exposure to different areas, assuming that hands-on experience alone will develop the necessary skills for each PMO service.

A mature enterprise PMO unit in a large, diversified holding is now supporting a new business unit as a result of an organizational transformation. The director of this unit expresses doubts on the value and benefits of PMO support during the annual budgeting process.
How should the PMO professional articulate the PMO ' s value and get buy-in from this stakeholder for the PMO services?

• A. Build the relationship from the bottom up by inviting middle management of the new business to an internal PMO event.
• B. Involve the PMO sponsor in the next budgeting session to reinforce the PMO ' s position.
• C. Understand the director ' s doubts and extend an invitation to present project case studies and PMO success stories.
• D. Ask existing PMO accounts to provide the director with short video testimonials highlighting how they like the PMO.

The project sponsor and the manufacturing director of a PMO-managed project have different opinions about the development of a new order-tracking system.
What should the PMO professional do to avoid this situation in the future?

• A. Ensure that the project sponsor has approved the requirements.
• B. Develop an effective project scope and change control process during project planning.
• C. Advise executives to complete a roles and responsibility matrix in the project planning.
• D. Involve key stakeholders to ensure that requirements are not overlooked.